Resetting Your Password

If you want to reset your password either because it has been forgotten to update to a new one this process is simple and can be done in two ways:

PacPost Live login page

1. From the login page, select the Forgot Password? link below and to the right of the password field.

2. This will bring you to the password reset page, type in your email address and click F

3. Type in your two factor code and click Verify Code.

4. Check your email for the invitation email. If this email does not show up in your inbox, please also check your spam folder

5. In this email please note two items: a. Link to proceed to Pac Post Live Login b. Temporary Password - This is a system generated password used to log in to change the password to a new one.

6. Click the Link in the email to proceed to https://pacpostlive.web.app/login.

7. Type in the email address that your invite was sent to in the E-mail field.

8. Paste the Temporary Password into the Password field.

9. Below the Sign In button you will find our Terms of Service, Privacy Policy, and Subscription Agreement, after reviewing these check I agree.

10. Click Sign In. You should receive an SMS message on your mobile device with a one time code, please make note of this code.

11. On the following page type in the code you received on your mobile device and click Verify Code.

12. On the next page you will set your password. Type in a password ensuring that it meets all of the criteria listed on the page. Then re-type the same password in the Confirm Password box below. When you have filled both boxes, click the Change Password button.

13. You have now successfully reset your password.

Toolbar in the PacPost Live interface

1. From the PacPost Live homepage, click the PacPost Live icon on the top right of the window.

2. Select Reset Password. You should receive an SMS message on your mobile device with a one time code, please make note of this code.

3. On the following page type in the code you received on your mobile device and click Verify Code.

4. On the next page you will set your password. Type in a password ensuring that it meets all of the criteria listed on the page. Then re-type the same password in the Confirm Password box below. When you have filled both boxes, click the Change Password button.

5. You have now successfully reset your password.