> For the complete documentation index, see [llms.txt](https://wiki.pacpost.com/public-wiki/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.pacpost.com/public-wiki/overview-of-roles/creating-an-account.md).

# Creating an Account

When a Show Admin invites you to a show for the first time you will be sent an email prompting you to create a Pac Post Live account. To create this account follow these steps:

{% hint style="info" %}
If this email does not show up in your inbox, please also check your spam folder
{% endhint %}

1. Check your email for the invitation email.\ <mark style="background-color:blue;">If this email does not show up in your inbox, please also check your spam folder</mark>
2. In this email please note two items:\
   a. Link to proceed to Pac Post Live Login\
   b. Temporary Password - This is a system generated password used for your first login

   <figure><img src="/files/8dRPaF4QgspYFgbL07Tw" alt=""><figcaption><p>Email with temporary password</p></figcaption></figure>
3. Copy the Temporary Password to your clipboard for later use.
4. Click the Link in the email to proceed to <https://pacpostlive.web.app/login>.

   <figure><img src="/files/SX1dHPFJobd1JBkCUN4c" alt=""><figcaption><p>PacPost Live login screen</p></figcaption></figure>
5. Type in the email address that your invite was sent to in the E-mail field.
6. Paste the Temporary Password into the Password field.
7. Below the Sign In button you will find our **Terms of Service**, **Privacy Policy**, and **Subscription Agreement**, after reviewing these check **I agree**.

   <figure><img src="/files/hwSVoEOsni1cG9RK6teV" alt=""><figcaption><p>Agree to terms</p></figcaption></figure>
8. Click **Sign In**. \
   \ <mark style="background-color:blue;">You should receive an SMS message on your mobile device with a one time code, please make note of this code.</mark>
9. On the following page type in the code you received on your mobile device and click **Verify Code**.

   <figure><img src="/files/VWnNArNgutTdIXlZ490H" alt=""><figcaption><p>2 Factor Authentication</p></figcaption></figure>

   1. <mark style="background-color:yellow;">If you do not receive a SMS message to your mobile device, you may click the</mark> <mark style="background-color:yellow;"></mark><mark style="background-color:yellow;">**Receive a Call**</mark> <mark style="background-color:yellow;"></mark><mark style="background-color:yellow;">to have an automated system call you and provide a verification code to you over the phone.</mark>

      <figure><img src="/files/qCL6iaPUcyn4GfSVA7bi" alt=""><figcaption><p>2 Factor Authentication receive a call</p></figcaption></figure>
10. On the next page you will set your password. Type in a password ensuring that it meets all of the criteria listed on the page. Then re-type the same password in the **Confirm Password** box below. When you have filled both boxes, click the **Change Password** button.

    <figure><img src="/files/75HYWQ6ih1KZgn6jnQv8" alt=""><figcaption><p>Set Password</p></figcaption></figure>
11. You have now successfully signed up for a Pac Post Live account and you should see the Show Selection page below.

    <figure><img src="/files/29tRnJBfhLOaoMHXyvWE" alt=""><figcaption><p>PacPost Live Show Selection Home</p></figcaption></figure>
